Simple connection of resources and capacities
Realtime synchronization of data between all locations
All capacities at a glance - at any location
More efficient planning and resource utilization
Extensive options for your customers
ALL CAPACITIES AT A GLANCE AT ALL TIMES - WHEREVER YOU OR YOUR CUSTOMERS ARE LOCATED!
Does your dealership or workshop have several locations? Do you wish to improve the communication and scheduling for the individual locations, both internally and among each other? DIGITAL CAR DEALERSHIP facilitates networking of your locations, and thus provides your customers with even more opportunities to make flexible use of maintenance and other services. This allows you to get the most out of your available capacities, and your customers enjoy even more options to make appointments and book services.
VOICE-CONTROLLED APPOINTMENTS ARE ONLY THE START OF YOUR SERVICE OFFERING!
LET ALEXA SPEAK ON YOUR BEHALF - SO THAT YOU HAVE TIME TO TALK WITH YOUR CUSTOMERS!
In addition to simple online bookings, your customers can continue to make appointments via your call center. However, DIGITAL CAR DEALERSHIP reduces workloads by implementing our Amazon Alexa Skill: From the home sofa, saying the words "DIGITAL CAR DEALERSHIP" is enough to book an available appointment. The desired date and time, appointment type and additional services can be selected via the online portal - by simple voice control and with direct personal feedback, thanks to real-time synchronization: classic-modern.
ENTIRELY DIGITAL DIALOGUE-DRIVEN RECEPTION
Offer your customers special service! After the license plate is captured by camera, the vehicle is directed to the appropriate routing lane. A tire profile measurement takes place on the way to the test bench. In this manner, the first diagnostics take place even before you shake your client's hand. Let them know about the condition of their tires when they check in, before accompanying them through the further reception process. You simply record everything from the result of the visual inspection to the customer's signature on your tablet.
ALL SITES SYNCHRONIZED IN REAL TIME - ALWAYS AND EVERYWHERE
Does your customer need an appointment for inspection, and two of your sites are located within a similar distance? Thanks to DIGITAL CAR DEALERSHIP, you can see what services are available at which location and when at a glance. Thanks to the networking of all sites in DIGITAL CAR DEALERSHIP, the appointment search and booking is no longer limited to a single site; rather, it can be organized in a decentralized manner. This allows you to assign all orders efficiently at any time depending on requirements and capacity utilization.
ALWAYS STAY UP TO DATE ALONGSIDE YOUR CUSTOMERS
DIGITAL CAR DEALERSHIP also supports you in planning transfer, pickup, etc. The real-time status updates mean you always know the stage of the vehicles at the various sites, as well as when and where it can be picked up again. The automatic notification of your customers minimizes long idle and waiting times, ensuring both optimal utilization and satisfied customers.