SOME OF OUR FEATURES AT A GLANCE.

 
 

CLOUD-SERVICE: no installation required, ONLY contemporary HARDWARE AND INTERNET CONNECTION NECESSARY

  • Web-based, no special hardware required
  • Updates are installed in the background (no installation required)

 

Platform-independent: PC, MAC, ANDROID, IOS

  • Multichannel communication (telephone, email, WhatsApp, SMS, Facebook)
  • Communication and dialogue with customers via various media - from appointment booking to status updates and pickup notification
  • 100% responsive on all systems

 

A SINGLE SOLUTION FOR ALL PROCESSES

  • Operational requirements are taken into account
  • No "ballast", custom installation
  • Basic elements productive after 60 minutes

 

INTUITIVE OPERATION, CLEAR DESIGN

  • Low training costs
  • Intuitive interface design, familiar elements
  • Increased usability through uniform design of all elements and systems

 

INDIVIDUAL Planning

  • Creation and integration of individual modules and components
  • Customizable elements such as status, designations and colours
  • Targeted adjustment for customers (groups), employees

 

SIMPLE SCHEDULING AND QUICK RESPONSE IN REAL TIME THANKS TO DRAG & DROP

  • All processes at a glance and in real time (clear planning board and calendar view)
  • Creation and modification of appointments by drag & drop
  • Record spontaneous changes in seconds with system-wide synchronization
  • Real-time synchronization allows the same information status for all users and sites
  • Use capacities with maximum efficiency

 

 

INDIVIDUAL TIME AND SHIFT SCHEDULING SYSTEMS

  • Create your own groups, shifts, teams, processes
  • Creation and inspection of pools, substitute staff
  • Management as required: Teams, shifts, control room
  • Key figures always at hand thanks to preview display and productivity factors

 

CONTINUOUS DEVELOPMENT AND SUPPORT

  • Development of new features
  • Individual support
  • Configuration of the center according to customer requirements
  •  Video tutorials on available features

COMBINES ALL TASKS AND WORK STEPS FROM ONLINE scheduling TO CUSTOMER SIGNATURE

  • Smooth processes by unifying all work steps
  • Record and edit all processes digitally
  •  License plate recognition and assignment of parking spaces / workplaces (lanes) can be automated, shorter waiting times, more time for direct customer service
  • Additional customer service, eg welcome screens with relevant information for the customer at the entrance (responsible service employee, office, time ...)
  • Combination of different elements leads to new, more efficient reception concepts

SCHEDULING OF APPOINTMENTS, PROCESSES, tasks, WORK STEPS, INTEGRATION AND potential EXTERNAL SERVICE AND CONNECTION SERVICES

  • Individual services and functions
  • Solutions for simple, large-scale planning as well as detailed recording of individual work and sub-steps throughout the entire process
  • Communication with other service providers such as body shops and paint shops, fleet management, vehicle preparation up to registering insurance claims